Intellicus > Flow
Welcome To The
The new age WFM solution that brings the best of AutoML, AI and Cloud technologies to forecasting, planning and optimizing workforces.
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Seamlessly Efficient. Intelligently Flexible.
with over 75 data
confidently with
capacity with What-if analysis
shifts with ML-powered algorithms
the best agent for every customer
with real-time, interactive dashboards
Customizable. Tangible. Scalable
From weeks to minutes and a reduction of double digits with Flow

Flow allows us to seamlessly manage the entire lifecycle of Workforce Management with just one solution. It gives us complete visibility of all our data, elevates customer experience and maximizes productivity . With Flow, CBSL has enhanced its data-driven insights.

Shashi Puthran AVP WFM and MIS, CBSL

FLOW is a new age solution that is very relevant for traditional WFM teams that want to evolve with a rapidly advancing industry. Hexaware chose FLOW for its flexibility and openness to change, which meant that we didn’t need to fit our requirements to the solution. Access to cutting-edge technology empowers our WFM team to think differently and bring in the new age of operations.

Swapnil Nagvekar Global Head WFM, Hexaware BPS
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