The Game-Changing Role Of AI In Banking

Artificial Intelligence (AI) is emerging as an essential tool for bankers as they strive to deliver personalised and seamless experiences to their clients while improving their operational efficiency. The failure of large US Banks this month highlighted the criticality of risk analysis and its proactive management. However, in a VUCA world, the business of managing risk is easier said than done. Rapid technological advancements, changing customer preferences, geopolitical instability, fierce global competition and regulatory changes are among multiple factors that have created a highly dynamic and unpredictable environment for banks.