12
Dec
Every business, whether an automotive production house or a manufacturing hub, relies on some equipment for daily operations. This equipment needs regular maintenance in order to function efficiently. According to...
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Blog
01
Dec
Data is the new oil. Organizations use data analytics to uncover insights from their data and act on them to become more efficient, provide better products and services, and gain...
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11
Nov
At a contact center, alarm bells clanged when it was suddenly observed that the wait times shot up by 2x, and resolution time by 4x. This raised several red flags...
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11
May
Digitization and globalization have put customers in charge of driving conversations around their purchase and sharing their experience on different online channels. Hence, that is what businesses need to look...
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11
May
Ad hoc reporting is a business intelligence practice that allows users to create dynamic reports or a one-time report as and when needed for a specific business requirement. Ad hoc...
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11
Mar
Human Resources is evolving with increasing diversity and distribution of resources. With such diverse business scenarios, organizations need to pre-plan resources and operations to meet the varying demands. Predictive analytics...
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20
Oct
Predictive insurance analytics uses techniques like data mining, machine learning, AI etc. to comprehend a variety of data and bring out trends and insights that are critical for an insurance...
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04
Oct
Call Centers or Contact Centers record thousands of data points per second. These data points carry a wealth of information. They help businesses to understand their customers better, optimize their...
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13
Sep
Over the years, data analytics has transformed how businesses operate by helping them look at their data insights. It is thus crucial for BI platforms to provide visualizations that are...
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19
Aug
Success of manufacturing industries depend on how quickly they streamline their processes to improve productivity and get better ROI. From procurement of raw material to actual production to their marketing...
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